Hank Phillippi Ryan: One Wrong Word
Perhaps it’s appropriate that one of wordsmith Hank Phillippi Ryan’s best books revolves around the correct, and powerful, use of words. Her central character, Arden Ward, works for a crisis management firm, and as the book opens, she’s being fired. Even though her boss knows it isn’t true, he’s pleasing a client whose wife thinks Arden was fooling around with him. Arden is heartbroken – she loves her job – but her boss offers her a last client with a great reference to follow. Arden agrees – she needs the reference.